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Privacy Policy

The Privacy Policy allows you to understand the data we collect.

Definitions

To allow a complete understanding and acceptance of this document, the following terms, in the singular and plural, will have the meaning indicated below:

  • Platform: the website where this document is available
  • Company: the company as indicated on the page About on the Platform. The Company may also be referred to in this document with the expressions We, the Company
  • Information: this document
  • Personal Data: depending on the case, they may consist of an identifier such as name, an identification number, an online identifier or one or more characteristic elements of your physical, physiological, psychic, economic, cultural or social identity suitable to make you identified or identifiable

 

Introduction

The Company is constantly committed to protecting the online privacy of users ofits website.  This document has been drawn up in order to allow you to understand how your Personal Data, as defined below, will be processed in the context of the use of the Site. The Information is intended to provide you with the information necessary so that you can express explicit and informed consent to the processing carried out through the Site, if you deem it appropriate.

In general, any information or Personal Data that you provide to the Company through the Site, or that is collected in another way through the Site, as part of the use of the services offeredto the Company (the "Services"), as better defined below, will be processed according to the principles, internationally recognized, of lawfulness, correctness, transparency, purpose and storage limitation, data minimization,  accuracy, integrity and confidentiality.

 

Data Controller

The Company, as identified at the beginning of the Policy, is the Data Controller with regard to all Personal Data that are processed through the Site.

You can contact the Data Controller at the addresses on the Company's page.

 

Personal data subject to processing

When you browse the Site you may tell us or we may collect some of your Personal Data.

Your Personal Data may be collected either because you voluntarily provide it (for example when you buy from us, subscribe to our newsletter, when you log in toyour account) or simply by analyzing your behavior on the Site.

The Personal Data processed through the Site are as follows:

Name, contact details and other Personal Data

In different sections of the Site, such as during the purchase phase, you will be asked to enter information such as your name, telephone number, email address, your postal address, the company for which you work, etc.

In addition, when you communicate with the Company through the email addresses you find on the Site, the Company may collect the additional information that you decide to provide freely.

Special categories of personal data

Some sections of the Site include free fields where you can provide us with certain information, which may contain Personal Data.

Since these fields are free, you may use them to communicate (voluntarily or not) certain sensitive categories of Personal Data, such as data suitable for revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data intended to uniquely identify a natural person, data relating to the health or sex life or sexual orientation of the person.

The Company invites you not to send such Personal Data unless strictly necessary. Indeed, these special categories of Personal Data may be processed only with your explicit consent and in compliance with current pro tempore legislation. The Company therefore underlines the importance of expressing your explicit consent to the processing of special categories of Personal Data, if you decide to share such information.

Data provided voluntarily by the interested party

As already mentioned above, in some sections of the Site you are allowed to enter text messages, visible to us, which may contain Personal Data of other people.

With respect to these hypotheses, you place yourself as an independent data controller, assuming all the obligations and responsibilities of the law. In this sense, you confer on this point the widest indemnity with respect to any dispute, claim, request for compensation for damage from processing, etc. that should reach us from third parties whose Personal Data have been processed through your use of the functions of the Site in violation of the applicable rules on the protection of personal data. In any case, if you provide or otherwise process Personal Data of third parties in the use of the Site, you guarantee from now on - assuming all related responsibility - that this particular hypothesis of processing is based on the consent of such third party interested or on another appropriate legal basis that legitimizes the processing of the information in question.

Personal data collected automatically when we send emails or communications

When we send emails or communications we use tracking systems, subject to the user's freely given consent, such as pixels or web bacons, to detect the opening of a message, the clicks made on the hyperlinks contained within the messages, from which IP address or with what type of browser the message is displayed and other similar details.

Navigation data

The computer systems and software procedures used to operate the Site acquire, during their normal operation, some Personal Data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but by their very nature could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes IP addresses or domain names of the computers used by users who connect to the Site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful,  error, etc.) and other parameters relating to the operating system and the user's computer environment.

These data are used for the sole purpose of obtaining anonymous statistical information on the use of the Site and to check its correct functioning, to identify anomalies and / or abuses, and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the Site or third parties: except for this eventuality, the data on web contacts do not persist for more than fifteen (15) days.

Cookies

All information on the processing of cookies can be found in the specific section accessible at the specific address on the Site.

 

Purpose of the processing

The Company uses your Personal Data, collected through the Site, for the following purposes:

  • provide the Services such as: allow you to register on the Site in order to access the platform with restricted access and help you, in case you lose or forget the login details of registration to the Site ("Provision of the Service");
  • respond to your requests for information submitted through the Support section or resolve any problems you may have encountered and provide you with any other Services you request ("Support");
  • send you marketing communications, promotions and advertisements, market research and surveys, by email, SMS, by telephone, by banner, paper mail, instant messaging, through an operator, as well as for marketing activities in a broad sense, including prize events, games and competitions, of products and / or services related to us or third parties ("Marketing");
  • to create your profile through the use of profiling cookies, where accepted, therefore collecting and analyzing information on your general activities on the Site. This profile will be used to provide you with information about other products and/or services that the Company believes may be of interest to you;
  • comply with legal obligations that require the Company to collect and/or further process certain types of Personal Data ("Compliance");
  • control how to use the Site, prevent or detect any abuse in the use of the Site, or any fraudulent activity and therefore allow the Company to protect itself in court ("Abuse / Fraud");

 

Legal basis and nature of the processing

The legal bases used by the Company to process your Data, according to the purposes indicated above, are as follows:

  • Provision of the Service: the processing for this purpose is necessary to be able to provide you with the Services and, therefore, for the execution of pre-contractual or contractual measures requested by you. It is not mandatory to providethe Company with your Personal Data for this purpose, but otherwise it will not be possible to provide you with any Service;
  • Assistance: the processing for this purpose is necessary to be able to follow up the request for assistance that arises from your free specific request by filling out the form. It is not mandatory to provide the Company with your Personal Data for this purpose, but otherwise it will not be possible to provide you with any assistance;
  • Marketing: the processing for this purpose is based on your consent. It is not mandatory to give your consent to the Company for this purpose and you are free to revoke it at any time without any consequence (except for the fact that you will no longer receive marketing communications fromthe Company). You can revoke your consent previously given by following the instructions in the paragraph "Rights of the interested party";
  • Profiling: the processing for this purpose is based on your consent collected through the cookie banner. It is not mandatory to give your consent to the Company for this purpose and you are free to revoke it at any time without any consequence. You can revoke your consent previously given by following the instructions in the Paragraph "Rights of the interested party" or, as regards cookies, the indications in the specific section Cookies;
  • Compliance: the processing for this purpose is necessary for the Company in order to fulfill any legal obligations. When you provide Personal Data tothe Company, they must be processed according to the applicable legislation, which may involve their storage and communication to the Authorities for accounting, tax or other obligations;
  • Abuse/Fraud: the information collected for this purpose will be used exclusively to prevent and / or detect any fraudulent activities or abuses in the use of the Site and therefore allows the Company to protect itself in court;

 

Recipients of personal data

Your Personal Data may be shared with the subjects indicated below:

  • subjects who typically act as data processors, i.e. persons, companies or professional firms that provide assistance and advice to the Company in accounting, administrative, legal, tax, financial and debt collection matters relating to the provision of the Services, or subjects delegated to carry out technical maintenance activities (including the maintenance of network equipment and electronic communications networks);
  • subjects with whom it is necessary to interact for the provision of the Services (for example hosting providers);
  • persons authorized by the Company to process Personal Data necessary to carry out activities strictly related to the provision of the Services, who are committed to confidentiality or have an adequate legal obligation of confidentiality (e.g. employees of the Company);
  • companies of the corporate group of which the Company is part or will be part in the future, for internal administrative and marketing purposes;
  • subjects, bodies or authorities to whom it is mandatory to communicate your Personal Data for Compliance, Abuse or Fraud purposes, or by order of the authorities;

 

Transfers of personal data

Some of your Personal Data is shared with Recipients, both internal and external to the corporate group of which the Company is part or will be part in the future, which may be located outside the European Economic Area. The Company ensures that the processing of your Personal Data by these Recipients takes place in compliance with the applicable legislation. Indeed, transfers are made through appropriate safeguards, such as adequacy decisions, Standard Contractual Clauses approved by the European Commission or other guarantees considered adequate.

 

Retention of Personal Data

The Personal Data processed for the purpose of Provision of Services, Assistance, the Company may keep them for a longer period, in particular as may be necessary in order to protect the interests ofthe Company from possible complaints relating to the Services.

The Personal Data processed for marketing and profiling purposes will be kept by the Company until you revoke your consent; you will still be asked to renew your consent periodically. Once the consent has been revoked, the Company will no longer use your Personal Data for these purposes, but may still keep them, in particular as may be necessary in order to protect the interests ofthe Company from possible complaints based on such processing.

Personal Data processed for the purpose of Compliance will be kept by the Company for the period provided for by specific legal obligations or by applicable legislation.

The Personal Data processed in order to prevent Abuse / Fraud will be kept by the Company for the time strictly necessary for the aforementioned purpose and therefore until the moment in which the Company will be required to keep them to protect itself in court to communicate such data to the competent Authorities.

 

Rights of the interested party

Depending on the country in which you reside, you have different data protection rights. Below you will find the list of countries in which we operate and their rights.

 

France

In accordance with the Data Protection Act No. 78-17 of January 6, 1978 amended by Law No. 2004-801 of August 6, 2004, you have the right to ask the Company, at any time:

  • access to your Personal Data;
  • the correction or updating of your Personal Data processed by the Company;
  • object to the processing of your Personal Data by the Company;

You can object to the processing of Data using the appropriate link at the bottom of each communication received, or by sending an email to the Company's addresses.

Consent to Profiling through cookies can be revoked through the methods indicated in the section on Cookies.

In any case, you always have the right to lodge a complaint with the competent Supervisory Authority if you believe that the processing of your Personal Data is contrary to the legislation in force. Below are the contact details of the Commission Nationale de l'Informatique et des Libertés - CNIL:

8 rue Vivienne, CS 30223 - F-75002 Paris, Cedex 02

Phone: +33 153732222

Fax: +33 153732200

email:

Website: http://www.cnil.fr

 

Germany

You have the right to ask the Company, at any time:

  • free access to your Personal Data, as well as further free information on the processing in progress on them;
  • the rectification or updating of your Personal Data processed by the Company, where they are incomplete or outdated, provided that the legal requirements for this are met;
  • to be informed about the recipients, the Company is obliged to notify all recipients to whom the personal data concerning you have been communicated of corrections or deletion of data or limitation of processing, unless this proves impossible or involves a disproportionate effort;
  • the deletion of your Personal Data from the Company's databases;
  • the limitation of the processing of your Personal Data by the Company;
  • to obtain in a structured format, commonly used and readable by automatic device, the Personal Data concerning you;
  • object to the processing of your Personal Data by the Company, for reasons arising from your particular situation, which is based on Article 6 (1) (e) or (f) of the GDPR; this also applies to profiling based on these provisions;
  • object to the processing of your Personal Data for marketing and profiling purposes at any time; this also applies to profiling to the extent that it is associated with such direct advertising;
  • In relation to the use of information society services, regardless of Directive 2002/58 / EC, you have the possibility to exercise your right to object by automated processes using technical specifications;
  • Revocability of declarations of consent under data protection legislation; in addition, you can revoke the consent you have given to the Company at any time with effect for the future;

You can object to the processing of Data using the appropriate link at the bottom of each communication received, or by sending an email to the Company's addresses.

Consent to Profiling through cookies can be revoked through the methods indicated in the section on Cookies.

In any case, you always have the right to lodge a complaint with the competent Supervisory Authority if you believe that the processing of your Personal Data is contrary to the legislation in force. Below are the contact details of the Die Bundesbeauftragte für den Datenschutz und die Informationsfreiheit:

Husarenstraße 30 - Wilmslow - 53117 Bonn

Phone: +49 2289977990

Fax: +49 228997799550

email: poststelle@bfdi.bund.de

Website: http://www.bfdi.bund.de

 

Italy

You have the right to ask the Company, at any time:

  • access to your Personal Data, (or a copy of such Personal Data), as well as further information on the processing in progress on them;
  • the correction or updating of your Personal Data processed by the Company, where they are incomplete or outdated;
  • the deletion of your Personal Data from the Company's databases;
  • the limitation of the processing of your Personal Data by the Company;
  • to obtain in a structured format, commonly used and readable by automatic device, the Personal Data concerning you;
  • object to the processing of your Personal Data by the Company;
  • revoke your consent for the purpose of Marketing and Profiling;

You can object to the processing of Data using the appropriate link at the bottom of each communication received, or by sending an email to the Company's addresses.

Consent to Profiling through cookies can be revoked through the methods indicated in the section on Cookies.

In any case, you always have the right to lodge a complaint with the competent Supervisory Authority if you believe that the processing of your Personal Data is contrary to the legislation in force. Below are the contact details of the Guarantor for the protection of personal data:

Piazza di Monte Citorio, 121 - 00186 Rome

Phone: +39 06696771

Fax: +39 0669677785

email: garante@garanteprivacy.it

Website: http://www.garanteprivacy.it

 

United Kingdom

You have the right to askthe Company, at any time:

  • access to your Personal Data, (or a copy of such Personal Data), as well as further information on the processing in progress on them;
  • the correction or updating of your Personal Data processed by the Company, where they are incomplete or outdated;
  • the deletion of your Personal Data fromthe Company's databases, if we keep them for too long or if their processing is limited in certain circumstances;
  • to stop the processing of your Personal Data by the Company; If the Company accepts that your objection is justified in accordance with your rights under data protection laws, the Company will permanently stop using your data for such purposes. Otherwise, the Company will provide you with justification as to why the Company will continue to use your data;
  • the limitation of the processing of your Personal Data by the Company if:
  • It is not accurate;
  • It has been used illegally but you don't want us to delete it;
  • It is no longer relevant, but you want us to keep it for use in legal claims;
  • You have already asked us to stop using your data, but you are waiting for us to tell you if we are allowed to continue using it;
  • to obtain in a structured format, commonly used and readable by automatic device, the Personal Data concerning you;
  • oppose the sending of marketing messages by the Company;

You can object to the processing of Data using the appropriate link at the bottom of each communication received, or by sending an email to the Company's addresses.

Consent to Profiling through cookies can be revoked through the methods indicated in the section on Cookies.

In any case, you always have the right to lodge a complaint with the competent Supervisory Authority if you believe that the processing of your Personal Data is contrary to the legislation in force. Below are the contact details of The Information Commissioner's Office:

Water Lane, Wycliffe House - Wilmslow - Cheshire SK9 5AF

Phone: +44 1625545745

email: international.team@ico.org.uk

Website: https://ico.org.uk

 

Spain

You have the right to ask the Company, at any time and free of charge:

  • access to your Personal Data, (or a copy of such Personal Data), as well as further information on the processing in progress on them;
  • the correction or updating of your Personal Data processed by the Company, where they are incomplete or outdated;
  • the deletion of your Personal Data from the Company's databases;
    • If your personal data is no longer necessary with respect to the purposes for which it was collected or otherwise processed;
    • If the processing of your personal data has been based on the consent you have given to the person in charge, and you revoke it, provided that the aforementioned processing is not based on another legitimate cause;
    • The processing of the controller was based on the legitimate interest or in the fulfillment of a mission of public interest, and no other reason prevailed to legitimize the processing of his data;
    • In order for your personal data to be subject to direct marketing, including the elaboration of profiles related to the aforementioned marketing;
    • If your personal data has been processed unlawfully

However, that right is not unlimited, so that it may be feasible not to proceed with erasure where the processing is necessary for the exercise of freedom of expression and information, for the fulfilment of a legal obligation, for the performance of a task carried out in the public interest or in the exercise of official authority conferred on the controller, for reasons of public interest,  in the field of public health, for archiving purposes in the public interest, for scientific or historical research purposes or for statistical purposes, or for the formulation, exercise or defence of complaints. The Company will be obliged to block the data when it is rectified or deleted. The blocking of data consists in the identification and confidentiality of the same, adopting technical and organizational measures, to prevent their processing, including display, except for the provision of data to judges and courts, to the Public Prosecutor's Office or to the competent Public Administrations, in particular guarantor for the protection of personal data, for the need for any responsibilities derived from the processing and only for the limitation period of the same. After this period, the data must be destroyed;

  • the limitation of the processing of your Personal Data bythe Company; You can request the suspension of the processing of your data:
    • When you contest the accuracy of your personal data, for a period that allows the person responsible for verifying it;
    • When you have objected to the processing of your personal data that the controller carries out on the basis of the legitimate interest or the mission of public interest, while that verifies whether those reasons prevail over yours;
  • Ask the data controller to keep your data:
    • When the processing is unlawful and you have opposed the deletion of your data and instead request the limitation of their use;
    • When the controller no longer needs the personal data for the purposes of the processing, but the data subject needs them for the formulation, exercise or defense of claims;
  • not be the subject of individualised decisions before the controller;
  • to obtain in a structured format, commonly used and readable by automatic device, the Personal Data concerning you;
  • object to the processing of your Personal Data by the Company;
    • When they are subject to processing based on a mission of public interest or legitimate interest, including profiling;
    • When the purpose of the processing is direct marketing, including the aforementioned profiling;

You can object to the processing of Data using the appropriate link at the bottom of each communication received, or by sending an email to the Company's addresses.

Consent to Profiling through cookies can be revoked through the methods indicated in the section on Cookies.

If your claims are manifestly unfounded or excessive (for example, repetitive in nature), the Company may charge a fee proportional to the administrative costs incurred or refuse to act.

In any case, you always have the right to lodge a complaint with the competent Supervisory Authority if you believe that the processing of your Personal Data is contrary to the legislation in force. Below are the contact details of the Agencia de Protección de Datos:

C/Jorge Juan, 6 - 28001 Madrid

Phone: +34 913996200

Fax: +34 914555699

email: internacional@agpd.es

Website: https://www.agpd.es

 

United States

You have the right to ask the Company, at any time:

  • access to your Personal Data, as well as further information on the processing in progress on them;
  • the correction or updating of your Personal Data processed by the Company, where they are incomplete or outdated;
  • the deletion of your Personal Data from the Company's databases;
  • the limitation of the processing of your Personal Data by the Company;
  • delete your personal information processed by the Company;
  • stop receiving marketing messages;

You can object to the processing of Data using the appropriate link at the bottom of each communication received, or by sending an email to the Company's addresses.

Consent to Profiling through cookies can be revoked or limit its sharing, through the methods indicated in the section on Cookies.

Additional Notice for California Users

You also have the right to:

  • to be free from discrimination in the quality of products, goods or services. However, the Company reserves the right to offer a different price, tariff, level or quality of goods or services if such price or difference is directly related to the value of the personal information provided to the Company;
  • to designate an agent to submit privacy requests on your behalf, but for your protection, we may need to verify your identity directly with you before fulfilling certain requests and we will provide your personal information directly to you;
  • to know if your information has been disclosed for direct marketing purposes;

In addition to the above, you can also exercise your rights by writing to the Company at the Company's addresses.

 

 

Version

Rev-25.0215 of 15/02/2025